Privacy Policy

1. Introduction

Drona Cyber Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or partner with us. By accessing our website or using our services, you agree to this policy and our processing of your information as outlined herein.

2. Scope of Policy

This Policy applies to all personal information collected via our website, direct interactions, and service engagements. It covers individuals such as clients, partners, visitors, job applicants, and others whose data we process in the course of our cybersecurity business.

3. Information We Collect

We may collect the following categories of information:

• Identity & Contact Data: name, email address, phone number, job title, company name, postal address.

   

• Technical & Usage Data: IP address, browser type, device identifiers, cookies, site navigation, timestamps.

   

• Service & Business Data: client organization, representative details, project scope, contract data, billing information.

   

• Sensitive Data only when necessary and with explicit consent: login credentials, biometric identifiers, security clearance information.

   

4. How We Use Your Information

We use your personal information for purposes including:

• Facilitating service delivery, onboarding, support and communication.

   

• Managing partnerships, assignments, contracts and billing.

   

• Understanding, improving and personalizing our website, services and training programs.

   

• Security & fraud prevention, incident response, threat intelligence and forensic purposes.

   

• Complying with legal, regulatory and contractual requirements.

   

5. Legal Basis & Consent

When required, we obtain your explicit consent to collect and process your personal information. We also rely on other legal bases such as performance of a contract, legitimate business interests (including security and service delivery), and legal compliance obligations.

6. Cookies & Similar Technologies

We use cookies and tracking technologies to enhance your experience, analyze site usage, manage sessions and provide relevant content. You may disable cookies via your browser settings, though some features may be affected.

7. Sharing & Disclosure of Information

We may share your information in the following circumstances:

• With our trusted service providers and contractors acting on our behalf (e.g., hosting, analytics, payment, forensics support).

   

• With partners in connection with joint service delivery, when you have consented or as part of a co-delivery arrangement.

   

• With law enforcement, regulators or other authorities when required by law, court order or to protect rights and security.

   

• In connection with a merger, acquisition or business transfer subject to confidentiality and privacy obligations.

   

We do not sell or rent your personal data to any third party for their marketing purposes without your explicit consent.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal or contractual obligations, or to defend our rights. After that, data is securely deleted or anonymized.

9. Security & Protection

We implement industry-standard technical, physical and organisational safeguards (including ISO/IEC 27001 controls) to protect your personal information from unauthorised access, loss, destruction or alteration. However, no system is entirely risk-free. If you become aware of a security incident, please notify us immediately.

10. Cross-Border Transfers

If your information is transferred or accessed outside India (for example, via our global cloud infrastructure or partner network), we ensure equivalent safeguards are applied and comply with applicable laws.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or receive a copy of your personal data that we hold.

   

• Request correction of inaccurate or incomplete data.

   

• Request deletion or restriction of processing under certain conditions.

   

• Withdraw consent (where processing is based on your consent) without affecting earlier processing.

   

• Object to or request portability of your data.
  
  To exercise your rights, contact our Data Privacy Officer (see section 12). We will respond within the timeframes mandated by law.

   

12. Grievance & Contact Information

For any questions, access requests, complaints or feedback regarding this Policy, please contact:

Data Privacy Officer

Drona Cyber Solutions

Ahmedabad 

Email: privacy@dronacybersolutions.com

Phone: +91 98985 93033

13. Amendments & Updates

We may update this Policy from time to time to reflect changes in business practices, legal requirements or technology. We will publish the revised Policy on our website with a new Effective Date. Your continued use of our services after changes constitutes your acceptance.

14. Scope & Severability

If any part of this Policy is found to be unenforceable, the remaining provisions remain in full force.

15. Governing Law

This Policy is governed by the laws of India. Any dispute relating to its subject matter shall be subject to the exclusive jurisdiction of courts in [Ahmedabad, Gujarat].